{"id":81741,"date":"2021-05-25T17:44:40","date_gmt":"2021-05-25T17:44:40","guid":{"rendered":"https:\/\/www.tawk.to\/?p=81741"},"modified":"2024-10-22T07:54:01","modified_gmt":"2024-10-22T07:54:01","slug":"widget-cards","status":"publish","type":"post","link":"https:\/\/www.tawk.to\/updates\/widget-cards\/","title":{"rendered":"Announcing Widget Cards: Make it even easier for customers to get the answers they need, fast"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">Now you can share a video, qualify leads or offer a search bar in your widget with tawk.to\u2019s newest feature.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Widget Cards make it easy to share almost any kind of content with your visitors. It\u2019s like having a mini-website in the chat. And it takes only seconds to build.&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Learn more here: <a href=\"https:\/\/help.tawk.to\/article\/how-to-modify-your-widget-content\" data-type=\"URL\" data-id=\"https:\/\/help.tawk.to\/article\/how-to-modify-your-widget-content\" target=\"_blank\" rel=\"noreferrer noopener\">Modify your widget content<\/a><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>How do Widget Cards work?<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Pick a card for the type of content you would like to add to your widget. Add a link, upload a file or customize the text. Then simply drag and drop it into place.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><img decoding=\"async\" src=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/MovecardsGIF3.gif\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\">Learn more about how Widget Cards work here: <a href=\"https:\/\/help.tawk.to\/article\/customizing-the-widget-header-and-body-cards\">Customizing the widget header and body cards<\/a><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><a href=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/to-announce-widget-cards_FREE-chat-widget-copy-2.jpg\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"487\" src=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/to-announce-widget-cards_FREE-chat-widget-copy-2-1024x487.jpg\" alt=\"man at computer with a chat widget containing a video\" class=\"wp-image-81714\" srcset=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/to-announce-widget-cards_FREE-chat-widget-copy-2-1024x487.jpg 1024w, https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/to-announce-widget-cards_FREE-chat-widget-copy-2-300x143.jpg 300w, https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/to-announce-widget-cards_FREE-chat-widget-copy-2-768x365.jpg 768w, https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/to-announce-widget-cards_FREE-chat-widget-copy-2.jpg 1201w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Here are the new features you can add to your widget:<\/strong><\/h2>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Your Logo<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Put your brand first. When you add a Logo card, the image you have uploaded for your property logo automatically appears in your widget.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Agent Images&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Add up to five agent profiles in your widget header. Let your customers know who they\u2019ll be chatting with in real time.&nbsp;<\/p>\n\n\n\n<style>.two_columns_container{margin-bottom: -40px;}.two_columns_container2{margin-bottom: -40px;}.two_columns_container3{margin-bottom: -50px;}<\/style>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column video_column3 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns two_columns_container is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>Video<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">It\u2019s easy to share videos in your widget. Upload or link to videos from YouTube, Vimeo, Daily Motion or Loom. We\u2019ve provided the display and playback settings right in your widget builder.&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Headings and text links<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Announce a sale with a heading or link readers to your FAQs. Heading cards and linkable text cards connect customers with the products and resources they\u2019re looking for.<\/p>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized is-style-default\"><a href=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/image.png\"><img decoding=\"async\" src=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/image.png\" alt=\"chat widget with video\" class=\"wp-image-81791\" width=\"305\" srcset=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/image.png 306w, https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/image-211x300.png 211w\" sizes=\"(max-width: 306px) 100vw, 306px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns two_columns_container2 is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>Image<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Upload an image and link to any content. Promote a new product. Send visitors to social channels.&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Knowledge Base Search&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">The Knowledge Base Search card lets visitors find the answers from inside the widget. You can also add a featured Knowledge Base card or show up to five of your most popular Knowledge Base articles or categories in your widget.<\/p>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-style-default\"><a href=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/image-card.png\"><img decoding=\"async\" width=\"305\" height=\"436\" src=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/image-card.png\" alt=\"chat widget with linked image\" class=\"wp-image-81722\" srcset=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/image-card.png 305w, https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/image-card-210x300.png 210w\" sizes=\"(max-width: 305px) 100vw, 305px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns two_columns_container3 is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>Chat<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Chat with website visitors in real time. The Chat card lets you decide where conversations happen on your widget. Place the chat at the top or add it under a Knowledge Base Search so visitors can look for the answers before they start a chat.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Forms<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Forms collect visitor details and qualify leads. Add a question. Customize the form fields. Or just collect a name and email address. You\u2019ll be able to access and export your data in your tawk.to account.<\/p>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-style-default\"><a href=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/chat-card.png\"><img decoding=\"async\" width=\"305\" height=\"435\" src=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/chat-card.png\" alt=\"Chat widget with button to start a chat\" class=\"wp-image-81729\" srcset=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/chat-card.png 305w, https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/chat-card-210x300.png 210w\" sizes=\"(max-width: 305px) 100vw, 305px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Previous Conversations&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">With the Previous Conversations card, your customers can review their most recent chats on your website. They can also choose to \u201cSee all conversations.\u201d<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>You get more ways to customize the widget on mobile<\/strong><\/h2>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Control where your widget appears<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">The new widget design lets you control visibility on both desktop and mobile. Select the platforms on which your widget appears and the best screen placement for each device.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><a href=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/widge-mobile.png\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"207\" src=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/widge-mobile.png\" alt=\"Grid with widget placement options on mobile\" class=\"wp-image-81620\" srcset=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/widge-mobile.png 512w, https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/widge-mobile-300x121.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Choose previews options on mobile&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Choose to see (or not see) what your visitor is typing in real time, giving your agents more time to respond. You can also enable or disable typing notifications that show agents and visitors a message is on the way.&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Start a chat from a link<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Prefer to open the chat from a button, image or hyperlink? Now you can hide the widget on load in both desktop and mobile view.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Disable email transcripts&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">tawk.to admins can now disable the feature allowing visitors to email themselves the transcript after a chat.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Engage more visitors on your website<\/strong><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">The new widget is designed for accessibility in using Web Content Accessibility Guidelines (WCAG). With alternative text descriptions and keyboard-only options, visitors using screen readers and voice commands have more ways to understand and interact with your content.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Learn more in the Help Center: <a href=\"https:\/\/help.tawk.to\/article\/is-tawk-to-wcag-compliant\" target=\"_blank\" rel=\"noreferrer noopener\">Is tawk.to WCAG compliant?<\/a><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><a href=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/growing.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"487\" src=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/growing-1024x487.png\" alt=\"man watering plant representing business growth\" class=\"wp-image-81568\" srcset=\"https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/growing-1024x487.png 1024w, https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/growing-300x143.png 300w, https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/growing-768x365.png 768w, https:\/\/www.tawk.to\/wp-content\/uploads\/2021\/05\/growing.png 1201w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Grow with us<\/strong><\/strong><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">We\u2019re growing at tawk.to. And as we grow even more, you\u2019ll continue to enjoy new features free in your account. Premium Free features &#8211; not freemium.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Now you can share a video, qualify leads or offer a search bar in your widget with tawk.to\u2019s newest feature. Widget Cards make it easy to share almost any kind of content with your visitors. It\u2019s like having a mini-website in the chat. And it takes only seconds to build.<\/p>\n","protected":false},"author":1,"featured_media":81706,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[],"webinar_types":[],"class_list":["post-81741","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-updates"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.tawk.to\/wp-json\/wp\/v2\/posts\/81741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tawk.to\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tawk.to\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tawk.to\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tawk.to\/wp-json\/wp\/v2\/comments?post=81741"}],"version-history":[{"count":1,"href":"https:\/\/www.tawk.to\/wp-json\/wp\/v2\/posts\/81741\/revisions"}],"predecessor-version":[{"id":128996,"href":"https:\/\/www.tawk.to\/wp-json\/wp\/v2\/posts\/81741\/revisions\/128996"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tawk.to\/wp-json\/wp\/v2\/media\/81706"}],"wp:attachment":[{"href":"https:\/\/www.tawk.to\/wp-json\/wp\/v2\/media?parent=81741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tawk.to\/wp-json\/wp\/v2\/categories?post=81741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tawk.to\/wp-json\/wp\/v2\/tags?post=81741"},{"taxonomy":"webinar_types","embeddable":true,"href":"https:\/\/www.tawk.to\/wp-json\/wp\/v2\/webinar_types?post=81741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}